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The OMEGA team is available from 8am to 6pm EST, Monday to Friday.

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Customer Service

Find a service centre

Finding a service centre

If your watch needs a service, make sure to contact an OMEGA authorised service centre.

At OMEGA, training and following up on the technical competences of our service partners is essential. Only partners fulfilling OMEGA’s strict quality requirements are eligible for the “OMEGA authorised service centre” certification.

By entrusting your watch to an OMEGA authorised service centre, you are guaranteed to receive a service corresponding to OMEGA’s standard and delivered by competent staff, wherever you are.